Coverage and customer access
ZCTV serves Zanzibar customers with television, internet, Wi-Fi, decoder support and media services. Use this page to guide customers toward availability checks and the right support channel.
ZCTV Customer Support
Zanzibar Cable TelevisionMtendeni / Mapembeani
Zanzibar, Tanzania
Phone: +255 777 416 767
Email: support@zctv.tz
Check availability before installation
Because package availability, installation costs and fiber coverage can vary by area, customers should share their location and service need before installation or upgrade decisions are made.
Who ZCTV serves
The website is structured for residential customers, business customers, self-service support users and media/advertising clients.
Homes
Residential TV, internet and Wi-Fi service enquiries for households in Zanzibar.
Businesses
Connectivity enquiries for offices, shops, hospitality, institutions and other organisations.
ZCTV Media
Advertising, sponsorship, programme and digital media enquiries connected to ZCTV Media.
Support Centre
Decoder, billing, payment, outage and technical support for existing customers.
Service availability notes
Need to check your area?
Send ZCTV your location and the service you need. The team can confirm the next step for TV installation, fiber internet, decoder support or business connectivity.
Check availability